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Soon in 2025 we will be saying good-bye to the Reward Points system for the time being. You will have until January 1st 2025 to use any points for discount codes and rewards on any shop order you place.
I have had this Reward Point system in place for a few years, this costs me a monthly fee of $19.99 in addition to Shopify hosting fees and advertising fees. I have found that very few people use their points to redeem rewards, and most often opt for event and holiday sales should they want to get a discount. Also, people are very kind and often choose not to use any discount codes, in order to support me the most - which blows my mind, and I am very grateful for this!
If you have an account with Reward Points remaining, it will be getting archived in case I decide to bring back the points system in the future, you will have your points balance restored with the email you used to create your Critter Cove Art account. If you'd like to opt out of this, please email me with your account information, so I can delete it from the system entirely.
View My Rewards | My Wishlist | My Account
Thank you for your continued support, we'll be wrapping up the year with an additional holiday sale, a little break for me, and then getting ready to move forward with the new year~
Feel free to reach out with any questions, crittercoveart@gmail.com
How do I earn points?
1. Create an Account - Get 100 points as a welcome bonus
2. Make a Purchase - Get 10 points for every $1 CAD you spend on Merch and Commissions.
3. Birthday Bonus - Get 500 points in your birthday month
How do I check my balance?
Login to "My Account" and the banner at the bottom of the page will automatically update with your current Points Balance. You can also click that banner and go to "My Rewards".
How can I use my points?
Use your points to redeem rewards as discount codes. You can apply the discount code on the payment page during checkout. One discount code can be used per order.
Login to "My Account" and the banner at the bottom of the page will automatically update with your current Points Balance. Go to the "Use Points" tab, if you are eligible to redeem a Code, you can click the "Get Code" button, and it will generate a code which you can now Apply at Checkout. It will save the code for later if you leave the page so you don't lose it. Check the "My Rewards" tab to see codes you have redeemed.
When do I earn points when I make a purchase?
Points would be earned when "Fulfillment Status" becomes "Fulfilled". If you've commissioned, I'll add your points after the invoice is paid in full.
How do I earn Birthday Bonus?
You must register your birthday month and have at least one qualifying order placed 30 days or earlier prior to the 1st day of your birthday month to receive a Birthday Bonus for that calendar year. Birthday Bonuses will not be granted retroactively for past birthdays. A qualifying order is a fulfilled order that was not cancelled or fully refunded.
If members fill in their birthdays before their birthday month, bonus will be awarded at the beginning of the month. If members fill in their birthdays during their birthday month, bonus will be awarded at the end of the month.
